Service Management

Module Competencies

Students

... discuss the methods of strategic controlling of health organisations.
... evaluate the use of theoretical decision making models in order to resolve goal conflicts
. ... analyse different methods aiming at the comparison between organisations
.... develop the portfolio of a hospital and deduce from it norm strategies.
... apply methods and concepts to case examples. analyse the current health policy structure and deduce from its strategic options. ... develop a project plan and calculate the critical path
.... discuss selected empirical studies.